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Agenda & Speakers

Session Featuring Xenial

Session detail coming soon!


Gilbert Bailey, VP Analytics & Customer Engagement, Xenial

Fueled by marketing innovation, Gilbert Bailey drives the Analytics, Customer Engagement and Stored Value teams for Xenial, a Global Payments company. Global Payments represents over 2.5 million merchant locations across 30 countries. Passionate about influencing consumer engagement, Gilbert is directly involved with well-known national brands such as Taco Bell, Jack in the Box, Panda Express, Qdoba Mexican Eats and Whataburger, as well as thousands of independent operators.

Xenial, formerly Heartland Commerce, holds a 19% market share of the US restaurant industry by building innovative products including order management, back office, CRM, customer engagement, gift, mobile payments and wait list-reservations, for not only the restaurant industry but retail and petro as well.

As a transformational leader, Gilbert has been influencing technology for more than 25 years, earning back-to-back Inc. 500 Awards early in his career and back-to-back Fast 50 Awards in Charlotte, N.C. two decades later.

Gilbert holds a Bachelor of Arts with a major in Political Science from Guilford College of Greensboro, N.C., where he currently serves on the Board of Trustees.

Agenda Overview

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