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Agenda

Loyalty360 Member Only Session/Event
Brand Attendee Only Session/Event
All Attendee Session/Event
Day 1 (Monday | May 20, 2019)
Monday
10:15AM - 11:00AM

The HUMAN Brand: Building Brand Loyalty in the Digital Age

Chris Malone | Author | "The Human Brand"

Pre-Conference Roundtable - Wyndham Hotels & Resorts | Loyalty Program Relaunch

Eliot Hamlisch | Senior Vice President Worldwide Loyalty and Partnerships | Wyndham Hotels & Resorts

Pre-Conference Roundtable - Overstock.com | Managing Innovation

Jimmy Budnik | Vice President of Customer Care | Overstock.com

Pre-Conference Roundtable - MGM Resorts | Understanding Metrics

Greg Chase | Vice President of Guest Strategy & Insights | MGM Resorts International