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Loyalty360 Member Only Session/Event
Brand Attendee Only Session/Event
All Attendee Session/Event
Day 2 (Tuesday | November 12, 2019)
8:30AM - 8:45AM

2019 Loyalty Expo: Conference Day 2 Kickoff

Mark Johnson | CEO | Loyalty360
Tad Fordyce | SVP of Loyalty | Epsilon
8:45AM - 9:30AM

Evolving Great User Experience

Ajit Sivadasan | VP/GM of Global e-Commerce & Digital Marketing | Lenovo
9:40AM - 10:15AM

The Family Coppola Emphasizes Emotional Connection

Jennifer Leitman | Executive Vice President of Marketing | The Family Coppola
10:45AM - 11:20AM

Value Beyond Discounts: How Foot Locker’s New Loyalty Program is a Step Above the Rest

Emily Rudin | Chief Customer Officer | CrowdTwist
Hope Tannenbaum | Sr. Director of CRM Loyalty & Research | Foot Locker
10:45AM - 11:20AM

Customer Loyalty and Customer Experience for CPG Brands?

Mark Staples | Associate Director | Kellogg's
Moderator: Matthew Kates | CMO | Prizelogic
Rachel Schilowitz | Marketing Manager | Mountain Dew
Zainub Naqvi | Senior Manager of CRM and Loyalty | Sugarfina
11:25AM - 12:00PM

The State of Customer Loyalty in Retail

Karen Szarvas | Director of Loyalty Marketing | The Vitamin Shoppe
Lisa Erickson | Sr. Director of CRM and Loyalty | Sleep Number
Moderator: Rodman Likes | VP of Sales | Formation
11:25AM - 12:00PM

Managing Stakeholders in a Customer Focused Transition: A Fireside Chat with Western Union & Loyalty360

Tamara Camp | VP of Global CEM Growth and Loyalty Programs | Western Union
1:00PM - 2:00PM

Digital Utility: The Key to Lasting Loyalty

Clay Walton-House | Head of Consumer Strategy Services | Lenati
1:00PM - 2:00PM

How IC Group’s LoyaltyLIFT, Stash and Omaze Use Incredible Prizes to Drive Massive Member Engagement While Dramatically Reducing Loyalty Points Liability

Dale Sperling | Chief Marketing Officer | Stash
Kelly Crerar | Loyalty Strategist and Partner | IC Group
Ryan Norys | SVP Revenue & Partnerships | Omaze
Stephen Greifer | SVP Business Development | IC Group
2:30PM - 3:30PM

Loyalty360 Awards Finalist Presentations: Creative Campaign

Allie Porter | Loyalty Program Leader | Domino's
Kyla Kappers | Marketing Director | Ally Financial
Rachel Schilowitz | Marketing Manager | Mountain Dew
Megan Audette | Marketing Strategy Lead | Ally Financial
J.P. Furst | Marketing Manager | Sony Corporation of America
2:30PM - 3:30PM

Loyalty360 Awards Finalist Presentations: Incentive and Reward Design

Rachel Schilowitz | Marketing Manager | Mountain Dew
Sonya Durante | Manager – Marketing | TELUS
Julia Russell | Director of Loyalty Marketing | Verizon
Eliot Hamlisch | Senior Vice President of Worldwide Loyalty and Partnerships | Wyndham Hotels & Resorts
2:30PM - 3:30PM

Loyalty360 Award Finalist Presentations: B2B Customer Loyalty

Matt Goldberg | Sr. Manager PRO Services Development | Floor & Decor
Ashley Roberts | Manager of Owner Experience & Engagement | Hilton
Dawn Pierce | Marketing Manager | IHG
Ariel Thomas | Market Development Manager | ThermoFisher Scientific
3:45PM - 4:45PM

Loyalty360 Award Finalist Presentations: Technology and Trends

C. Nate Beran | Group Product Manager for 7Rewards | 7-Eleven
Michael Marino | CXO | Caesars Entertainment
Heather Blatter | Senior Director | Dollar Car Rental Brand
Manish Agarwal | Senior Director of Digital Technology | 7-Eleven
Shelley Bailey | Marketing Manager | Zumiez
3:45PM - 4:45PM

Loyalty360 Award Finalist Presentations: Customer Loyalty Strategy

Jimmy Budnik | Vice President of Customer Care | Overstock.com
Shinjani Agrawal | Sr. Marketing Manager of CRM and Loyalty | Luxottica Retail
Darami Coulter | Chief Marketing Officer | Sumo Sushi and Bento
Aldine Shamir | VP of CRM and Loyalty | Wyndham Hotels & Resorts
3:45PM - 4:45PM

Loyalty360 Award Finalist Presentations: Social Impact

Magen Murray | Senior Marketing Specialist | Ally Financial
Cheryl Pinkham | Shopper Marketing Manager | Food Lion
Jon Bloom | Vice President of Personal Auto | Erie Insurance
Neil Norman | Director of Customer Loyalty & Shopper Marketing | Food Lion
Julie Roy | Vice President of CRM Digital & Analytics | DSW
4:50PM - 5:30PM

Behind the Buzzwords: Unlocking Insights Through Customer Data

John Koltonowski | Retail Practice Leader | FICO Marketing Solutions
Mark Messing | Loyalty Program Director | Domino's