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Agenda

Loyalty360 Member Only Session/Event
Brand Attendee Only Session/Event
All Attendee Session/Event
Day 2 (Tuesday | May 21, 2019)
Tuesday
8:30AM - 8:45AM

2019 Loyalty Expo: Conference Day 2 Kickoff

Mark Johnson | CEO | Loyalty360
Tuesday
9:40AM - 10:15AM

The Family Coppola Emphasizes Emotional Connection

Jennifer Leitman | Executive Vice President of Marketing | The Family Coppola
Tuesday
10:45AM - 11:20AM

Value Beyond Discounts: How Foot Locker’s New Loyalty Program is a Step Above the Rest

Emily Rudin | Chief Customer Officer | CrowdTwist
Hope Tannenbaum | Sr. Director of CRM Loyalty & Research | Foot Locker
Tuesday
10:45AM - 11:20AM

Loyalty Expo 2019: CPG Panel Session

Mark Staples | Associate Director | Kellogg's
Tuesday
10:45AM - 11:20AM

Session Featuring Lenovo

Ajit Sivadasan | VP/GM of Global e-Commerce & Digital Marketing | Lenovo
Tuesday
11:25AM - 12:00PM

The State of Customer Loyalty in Retail

Lisa Erickson | Sr. Director of CRM and Loyalty | Sleep Number
Tuesday
11:25AM - 12:00PM

Session Featuring Accor

Sabrina Lillew | Executive Director of Loyalty Programs | Accor
Tuesday
1:00PM - 2:00PM

Digital Utility: The Key to Lasting Loyalty

Clay Walton-House | Head of Consumer Strategy Services | Lenati
Tuesday
1:00PM - 2:00PM

Leveraging Unique Promotional Opportunities as Rewards

Dale Sperling | Chief Marketing Officer | Stash
Kelly Crerar | Loyalty Strategist and Partner | IC Group
Ryan Norys | SVP Revenue & Partnerships | Omaze
Stephen Greifer | SVP Business Development | IC Group
Tuesday
2:30PM - 3:30PM

Loyalty360 Awards Finalist Presentations: Creative Campaign

Allie Porter | Loyalty Program Leader | Domino's
Ally Financial
AT&T
Suzanne McDonnell | Senior Marketing Manager | Sony Corporation of America
Tuesday
2:30PM - 3:30PM

Loyalty360 Awards Finalist Presentations: Incentive and Reward Design

Rachel Schilowitz | Marketing Manager | Moutain Dew
Madeline Hait | Product Manager | Telus
Julia Russell | Director of Loyalty Marketing | Verizon
Eliot Hamlisch | Senior Vice President of Worldwide Loyalty and Partnerships | Wyndham Hotels & Resorts
Tuesday
2:30PM - 3:30PM

Loyalty360 Award Finalist Presentations: B2B Customer Loyalty

Matt Goldberg | Sr. Manager PRO Services Development | Floor & Decor
Hilton
Dawn Pierce | Marketing Manager | IHG
ThermoFisher Scientific
Tuesday
3:45PM - 4:45PM

Loyalty360 Award Finalist Presentations: Technology and Trends

7-Eleven
Michael Marino | CXO | Caesars Entertainment
Mark Lerner | Director of Loyalty Products | Hertz
Shelley Bailey | Marketing Manager | Zumiez
Tuesday
3:45PM - 4:45PM

Loyalty360 Award Finalist Presentations: Customer Loyalty Strategy

AT&T
Jimmy Budnik | Vice President of Customer Care | Overstock.com
Darami Coulter | Chief Marketing Officer | Sumo Sushi
Eliot Hamlisch | Senior Vice President of Worldwide Loyalty and Partnerships | Wyndham Hotels & Resorts
Tuesday
3:45PM - 4:45PM

Loyalty360 Award Finalist Presentations: Social Impact

Ally
Jon Bloom | Vice President of Personal Auto | Erie Insurance
Neil Norman | Director of Customer Loyalty & Shopper Marketing | Food Lion
Paulo Claussen | Senior Director of Loyalty | Petsmart