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Agenda

Loyalty360 Member Only Session/Event
Brand Attendee Only Session/Event
All Attendee Session/Event
Year 2020
Tuesday, 11/17
2:00PM - 2:45PM

Personalization, Segmentation, and Cadence Management | A Brand Perspective

Nate Beran | Group Product Manager | 7-Eleven
Ryan Draude | Director of Loyalty & Digital | Giant Food
Sajjad Khan. Senior Director of Digital Product Management | 7-Eleven
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Monday, 11/30
1:00PM - 2:00PM

Loyalty360 Awards Presentations | Incentive & Reward Design [REPLAY] | Virtual Loyalty360 Expo Session

Alyssa Callahan | Senior Manager - Loyalty Program Management | Wyndham Hotels & Resorts
Chad Nikola | Director of Customer Retention | American Eagle Outfitters
Frank Neumann | Senior Director - Consumer Lifecycle Management | Vans
Helen Wilson | Loyalty Development Manager | Shell
Jason Whiting | Global VIP Program Director | LEGO
Karen Szarvas | Sr. Director of Customer Loyalty and Partnerships | The Vitamin Shoppe
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Monday, 11/30
3:00PM - 4:00PM

Loyalty360 Awards Presentations | Customer Loyalty Strategy [REPLAY] | Virtual Loyalty360 Expo Session

Andrew Pine | Global Director of excite! | Porsche Cars North America
Deepu Thomas | Product Manager - Loyalty | 7-Eleven
John Sellers | Head of Rewards | Bank of America
Lauren Strien | Loyalty Marketing - T-Mobile Tuesdays | T-Mobile
Raul Medellin | Strategy | 7-Eleven
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Tuesday, 12/01
1:00PM - 2:00PM

Loyalty360 Awards Presentations | Loyalty Program Design [REPLAY] | Virtual Loyalty360 Expo Session

Ashley Beckman | Global Brand Manager | 19 Crimes
Chanelle Doiron | Product Manager | Atlantic Lottery
Julia Russell | Director of Verizon Up | Verizon
Melanie Butler | Manager of CSM and Loyalty Strategy | Giant Food
Ryan Draude | Director of Loyalty & Digital | Giant Food
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Tuesday, 12/01
3:00PM - 4:00PM

Loyalty360 Awards Presentations | Employee Engagement & Impact [REPLAY] | Virtual Loyalty360 Expo Session

Adam Reynolds | Sr. Manager - Loyalty & Email Marketing | Sleep Number
Amanda Krabbenhoft | Area Marketing Manager - Universities West | Sodexo
Dave Trombetta | Senior Marketing Manager - Universities West | Sodexo
Jessica Printy Groves | Manager of Loyalty Strategy | The GIANT Company
Jimmy Budnik | Vice President of Customer Care | Overstock
Julie Girard | Manager of Customer Loyalty | Hannaford
Tammy Lucas | Vice President of Marketing | BWH|Hotel Group
Tiffany Darden | Senior Marketing Manager - Universities West | Sodexo
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Wednesday, 12/02
10:00AM - 11:00AM

Loyalty360 Awards Presentations | Technology & Trends [REPLAY] | Virtual Loyalty360 Expo Session

Cody Strickland | Manager - API Engineering | 7-Eleven
Kushal Gupta | Tech Lead – Fuel | 7-Eleven
Megan Audette | Director - Deposits Marketing Strategy | Ally Financial
Michael Andrade Guzman | Tech Lead - Loyalty | 7-Eleven
Michael O'Brien | Manager - Marketing Products & Innovation | Caesars Entertainment
Paul Ford | Group Product Manager | Overstock
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Wednesday, 12/02
12:00PM - 1:00PM

Loyalty360 Awards Presentations | CX Strategy [REPLAY] | Virtual Loyalty360 Expo Session

Alexandra Lev | UX Designer | 7-Eleven
Doug Speedie | Sr. Partnership Manager - T-Mobile Tuesdays | T-Mobile
Kathryn Hueffner | Product Manager - 7-Eleven App | 7-Eleven
Phonishia Borsellino | Senior Director - Loyalty Program Management & Innovation | Wyndham Hotels & Resorts
Sarah Sharp-Wangaard | VP Marketing | Hibbett
Vanessa Peña | Program Leader - Digital Experience | Dominos
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Wednesday, 12/02
2:00PM - 3:00PM

Loyalty360 Awards Presentations | Customer Insight & Metrics [REPLAY] | Virtual Loyalty360 Expo Session

Eduard Checherin | Marketing Director | Black Star Burger
Erin Corrigan | Digital Marketing Manager | Donatos
Michael O'Brien | Manager - Marketing Products & Innovation | Caesars Entertainment
Sarah Pannacciulli | Director of CRM | Wyndham Hotels & Resorts
Sarah Sharp-Wangaard | VP Marketing | Hibbett
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Thursday, 12/03
10:00AM - 11:00AM

Loyalty360 Awards Presentations | Customer Engagement & Advocacy [REPLAY] | Virtual Loyalty360 Expo Session

Beth Woodruff | Director - Enterprise Marketing | Ally Financial
Christine Luongo | Senior Brand Manager | Veggies Made Great
Frank Neumann | Senior Director - Consumer Lifecycle Management | Vans
Jason Scoggins | Director of Loyalty & CRM | Chipotle
Rosalyn Fresard | Senior Marketing Manager | Ally Financial
Tammy Lucas | Vice President of Marketing | BWH|Hotel Group
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Thursday, 12/03
12:00PM - 1:00PM

Loyalty360 Awards Presentations | Program Partnership [REPLAY] | Virtual Loyalty360 Expo Session

Catherine Paraan | Manager of Partnership Marketing | Sony Corporation of America
Julia Russell | Director of Verizon Up | Verizon
Matt Goldberg | Director PRO Strategy and Loyalty | Floor & Decor 
Rachel Letellier | Director | Fido XTRA
Tammy Lucas | Vice President of Marketing | BWH|Hotel Group
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Thursday, 12/03
2:00PM - 3:00PM

Loyalty360 Awards Presentations | Innovation in Corporate Social Responsibility [REPLAY] | Virtual Loyalty360 Expo Session

Cecilie Balfour | Marketing Manager | TELUS
Imani Samuels | Director - Loyalty Marketing | AARP
Janna Meneghello | Senior Project Manager | TELUS
Michael O'Brien | Manager - Marketing Products & Innovation | Caesars Entertainment
Valérie Durand | Director of Communications Optimization | Air Canada
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Friday, 12/04
10:00AM - 11:00AM

Loyalty360 Awards Presentations | Creative Campaign [REPLAY] | Virtual Loyalty360 Expo Session

Adam Reynolds | Sr. Manager - Loyalty & Email Marketing | Sleep Number
Cecilie Balfour | Marketing Manager | TELUS
Chad Nikola | Director of Customer Retention | American Eagle Outfitters
Jason Scoggins | Director of Loyalty & CRM | Chipotle
Susan LeBlanc | Director of Marketing | SCENE
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Friday, 12/04
12:00PM - 1:00PM

Loyalty360 Awards Presentations | B2B Customer Loyalty [REPLAY] | Virtual Loyalty360 Expo Session

Amy Harrington | Marketing Manager - Auto Marketing | Ally Financial
John Sellers | Head of Rewards | Bank of America
Matt Goldberg | Director PRO Strategy and Loyalty | Floor & Decor 
Sheree Rajan | Vice President of Commercial Marketing | Essilor
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Friday, 12/04
2:00PM - 3:00PM

Loyalty360 Awards Presentations | Business Transformation [REPLAY] | Virtual Loyalty360 Expo Session

Dena Pizzutti | Sr. Manager of Personalization and Optimization | Wawa
Emily Mikus | Director of Loyalty & Shopper Marketing | The GIANT Company
Jacqueline Harkness | Senior Director of Business Development & Long-Range Product Planning | Air Canada
Jessica Drozd | Marketing Manager - Acquisition & Brand | SCENE
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