Join the Green Bay Packers Fan Engagement Manager, Haylee Becker and Mastercard's Sean Eidson, VP of Business Development - Loyalty Consulting North America, for an interactive and inspiring session on maximizing the value exchange with customers. Discover how fostering meaningful connections goes beyond the field to create loyalty, trust, and shared success. Through innovative strategies and real-world examples, learn how to identify what fans truly value and craft experiences that resonate.
This workshop will explore:
- Key principles of value exchange
- The dimensions for evaluating the value exchange for your business
- How to create a customer-centric journey that goes beyond the transaction
Walk away with actionable insights to strengthen your engagement strategies and drive deeper, lasting relationships with your customers.