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Agenda & Speakers

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Pam Spier, Head of Client Delivery & Success, Lenati

Pam Spier is the Head of Client Delivery & Success at Lenati and oversees large-scale customer transformation projects with Fortune 500 clients. She is an experienced leader with 12+ years of strategic and tactical marketing & consulting experience ranging from start-up/small business through enterprise/Fortune 100 business strategy, in both B2C and B2B environments. Industry experience includes retail & apparel, e-commerce, hospitality, high tech, telecom, healthcare, clean tech and non-profit, with a specific focus on outdoor lifestyle, footwear and apparel brands.    

​Frank Neumann, Sr. Director of Consumer Lifecycle Management & Loyalty, Vans

Frank Neumann is the Sr. Director of Consumer Lifecycle Management & Loyalty at Vans, responsible for strategy, development and execution of global programs that build lasting relationships with Vans consumers. Mr. Neumann is an expert in developing in-depth customer understanding and employing advanced data analytics to identify and capitalize upon game-changing business opportunities. With an extensive background in retail and CPG having held leadership positions at brands like Proctor & Gamble and Bath & Body Works, he is skilled in melding global CPG and retail business knowledge with changing market conditions, competitive analysis and emerging methodologies to drive innovation with sound, holistic insights.

Agenda Overview

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