Tuesday, May 15, 2018 - 1:30 PM - 2:30 PM
Today's consumer is “perpetually connected “and is demanding of brands to create real-time, meaningful moments that make it easy for them to engage and transact in rich brand experiences. But what does this really mean for brand loyalty programs, and how can brands create roadmaps that create a seamless customer journey from loyalty acquisition to advocacy?
Express and 3C have taken this challenge head on by building a mobile-centric loyalty engagement program that meets the customer when and where they want—today and tomorrow. Learn first hand what market trends are impacting loyalty, what is working today for leading brands, and what's next in the future of Mobile Loyalty Marketing.