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Agenda & Speakers

Loyalty360 Award Finalist Presentations: Metrics and Measurement

Leading up to Wednesday’s Loyalty360 Awards ceremony, the finalists competing in the 2019 awards will share details of their programs and strategies in fast-paced, 10-15 minute presentations. These presentations give attendees a chance to hear first-hand from the brands that are delivering experiences that set them apart from the competition and create happy, loyal customers.

After the presentations, attendees will vote for their choices for bronze, silver, gold, and platinum in the particular category. 


Josh Margolis, VP of Customer Journey, Caesars Entertainment


Katie Macior, Loyalty Manager, McClatchy

Katie Macior is a Loyalty Manager for McClatchy Newspapers. She has been with the company for 3 years and helped create its unique rewards program for 28 of their newspapers. She currently helps manage all aspects of the rewards programs from content/contest creation to fulfillment, marketing of the programs, customer support and future program development. Katie has 12 years of experience in marketing promotions, research, and analytics in the news industry. She has a BS in Marketing from The University of North Carolina at Greensboro.  

Tiffany Darden, Senior Manager of Field Marketing, Sodexo

Tiffany currently leads campus field marketing in North Carolina, Virginia, West Virginia and Kentucky. Tiffany manages marketing efforts at forty-one (41) university dining and facilities management accounts.
Tiffany’s responsibilities include deployment and implementation of all Sodexo marketing initiatives.  Her focus is on strategic development to support the region with sales growth, research, trends and customer satisfaction. Tiffany has a passion for working with our client partners and delivering exceptional customer experiences and sales at accounts. She works closely with all of the team members in her region to ensure that they have the marketing tools and expertise they need to achieve Sodexo’s partnership goals. Tiffany has a bachelors degree in English and MBA with a concentration in Marketing.
Tiffany is graduate of Florida A&M University.
Tiffany resides in Greensboro, NC with her husband Corey and son Taylor. 

Agenda Overview

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