Liz Tarantino, Digital Manager - Preferred Rewards Program, Bank of America
Elizabeth Tarantino is a Digital Manager at Bank of America for the Preferred Rewards Program that provides exclusive rewards for clients at Bank of America. In her role as Preferred Rewards Associate Readiness program manager, she is responsible for building and coordinating initial and ongoing training efforts about the Preferred Rewards program for employees at Bank of America across the enterprise, ensuring engagement in all stages of the employee lifecycle. In 2022, Preferred Rewards was named ‘America’s Best Loyalty Program’ by Newsweek and ‘Best Bank Customer Loyalty Program’ by Motley Fool.
Liz began her career with Bank of America via MBNA in 2001 as a contact center associate in Brunswick, Maine. Prior to her current role, she was an Academy Program Design Consultant for the Academy at Bank of America, responsible for development of continuing education materials and communications, specializing in sales and credit card related topics and initiatives. Liz also coordinated as a Subject Matter Expert on project work and initiatives and updates impacting the Advanced Client Solutions Organization as well as the development of New Hire Education materials. In her 21+ years of service Liz has served in various capacities at Bank of America including Academy Program Design Consultant, Team Leader, Sales and Support Specialist, ACEE, Credit Acquisition Lender and Associate New Hire Educator, and led training efforts through the Bank of America/MBNA merger.
Liz grew up in and resides in Cumberland, Maine, where she is an active volunteer in her community, completing on average over 400 hours of volunteer service annually, and has been recognized with the President’s Volunteer Service Award for the past 17 years consecutively. Liz is passionate about community reinvestment and affinity activities. She is an Officer and board member for the Cumberland Farmer’s Club, recently completed a term as a board member for the Frannie Peabody Center and is a frequent AB+ plasma donor at the American Red Cross. Liz has served as the Community Officer for the Bank of America Affinity group: Maine/New Hampshire LGBT+ Pride for over 5 years.