Monday, May 8, 2023 - 4:30 PM - 5:30 PM
The finalists competing in the 2023 Loyalty360 Awards will share details of their programs and strategies in fast-paced, 10-12 minute presentations. These presentations give attendees a chance to hear first-hand from the brands that are delivering experiences that set them apart from the competition in creating loyal customers.
As a part of the award process, all registered conference attendees are eligible to vote for platinum, gold, silver, bronze and honorable mention (if applicable) for each category. Winners will be announced during the Loyalty360 Awards ceremony.
Category Description - Technology and Trends
Successful customer loyalty and engagement strategies rely on technology to better understand, connect with, and serve customers. This category recognizes brands and their supplier partners that have leveraged technologies and techniques (ex: CDP, machine learning, artificial intelligence, augmented reality, gamification) to develop a fresh approach to their loyalty strategy. The winner will have developed a project that previously would have been either significantly more difficult or impossible without the presence of this new technology or platform.