Agenda & Speakers

Megan Audette, Marketing Manager, Strategy, Ally Financial

Megan Audette is a marketing leader responsible for marketing strategy and integrated campaigns for Ally Bank Deposit products. In this role she leads a cross-functional marketing team focused on driving growth through full funnel, disruptive marketing across TV, digital, social and CRM.  When not working, the Wisconsin native enjoys spending time with her husband and children, traveling and attending sporting events.

Manveer Gill, eCommerce Business Lead, Best Buy (Canada)

Manveer Gill is the eCommerce Business Lead for Best Buy Canada. In this role, he leads an agile team responsible for driving online revenue and customer experience on bestbuy.ca.

Manveer joined Best Buy Canada in 2013 as an Online Category Analyst, and has worked in several positions across eCommerce including eCommerce Specialist and eCommerce Retail Manager. He has contributed to Best Buy Canada’s enhanced omni-channel experience for the Computing, Entertainment and Smart Home product categories. Prior to joining Best Buy, Manveer managed the digital assets for Calgary Flames’ American Hockey League affiliate, Abbotsford Heat.

He holds a bachelors degree in Business Administration specializing in Business Management.

Outside of work, you can find Manveer either on the basketball court or the golf course.

Nicolas Capuono, VP of Customer Engagment, Adore Me

Nicolas Capuono is the VP of Customer Engagement at Adore Me – a disruptive e-commerce startup revolutionizing the lingerie industry by creating fast-fashion, affordable, inclusive intimates – you could say we’re the online Zara of lingerie.

Nicolas leads a team of 80 employees across the U.S., Europe and Asia, focusing primarily on Engagement and Customer Relationship. With revenues growing exponentially from $1M in 2012 to over $100M in 2017, Nicolas has led Adore Me to provide a best-in-class online customer experience.

Prior to Adore Me, Nicolas began his career in the strategic consulting industry and then, he spent four years working with outsourced CRM services, guiding major businesses in their strategy for outsourcing customer relationship management. He holds a Masters in Management from HEC Paris.

Prakash Karamchandani, Co-founder, Balance Grille

Prakash is a self-proclaimed foodie and technology junkie who co-founded Balance Pan-Asian Grille, a nationally-acclaimed fast-casual Asian fusion multi-unit concept based in Ohio. Prakash oversees development and finance, as well as leads the brand’s marketing and technological innovation efforts. Since starting the venture in 2010, Prakash has been recognized as a Top 24 Fast Casual Executive and a 20 Under 40 recipient as recently as 2017. In addition to meeting his co-founder at the University of Toledo, Prakash met his wife and is a father of two.