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Agenda & Speakers

Loyalty360 Brand Member Roundtables: Breakfast Discussion - Effective Program Partnership Design

Monday, September 19, 2022 - 10:10 AM - 10:40 AM
This will be an open discussion around customer loyalty partnerships with brand members of Loyalty360. It is a continuation of working group focused on program partnerships in an in-person session.

Emily will lead us through some of the successes she has led while a Giant Foods focused both on technology augmentation and successful partnerships she has led.

This session will be an interactive discussion between all attendees like a digital roundtable where topics could include:
 
  • Do you have a traditional partnership program?
  • Are partnerships an increased area of focus within your program?
  • How to address privacy/security/alignment concerns?
  • Managing partnerships and loyalty programs/customer experience
  • Promoting and marketing partnerships
  • Partnership challenges and opportunities

Speakers

Emily Mikus, Senior Director of Loyalty Strategy, Peapod Digital Labs (Ahold Delhaize)

 

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