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Agenda & Speakers

Technology and Service Provider Power 1/2 Hour Session

Take a peek at the newest technologies and services set to shake up the customer loyalty industry during the Technology & Service Provider Power Half-Hour. This rapid-fire 30 minute session features presentations from suppliers and the tools they’ve developed to help YOU reach customers and build loyalty. 


Lance Masten, Senior Identity Account Executive, Akamai

Lance Masten is a Sr Identity Account Executive at Akamai Technologies where he focuses on their Identity Cloud solution and how it can benefit today’s digital transformation efforts.  He has been in the software industry for 19 years having worked in a number of different roles including: Engineering, Product Management and Sales.  Areas of expertise are: Cloud Architecture, Behavioral Analytics, ConsumerIAM, Identity Governance and Dev Opps.

Don Vaccaro, Founder and CEO, TicketNetwork

Don Vaccaro is the founder and CEO of TicketNetwork, one of the top secondary ticket selling exchanges, and a driving force in the ticketing industry, founding several industry related companies and business associations. He has more than 40 years of experience in the secondary ticket market, pioneering the development and creation of industry-related software. He is also the founder of Ticket Summit, the leading conference and trade show for ticketing and live entertainment executives. He is widely respected for his role in industry circles and has been sought out for comment by Forbes, Billboard, Fox Business TV, Venues Today, the NY Times, Bloomberg, Pollstar, as well as other industry related media outlets.

Raj Nijjer, VP Brand and Marketing, Yotpo

As VP of Marketing, Raj oversees brand marketing for Yotpo, an integrated commerce marketing platform in New York. Prior to joining Yotpo, Raj spent four years at Yext in multiple executive roles through its IPO in 2017. Raj also spent nine years at Godaddy in leadership roles launching innovative product lines with ten patents issued, eventually leading to a PE buyout in 2011, inclusive of an IPO in 2014.
Raj received his Bachelors in International Management and his MBA from Arizona State University. In his free time, Raj is an avid speaker on all things tech, retail and startups, an angel investor and board advisor to startups.

Agenda Overview

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