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Agenda & Speakers

Pre-Conference Roundtable - Loyalty360 Brand-Only Member Meetings: Keynote Session | Lonnie Mayne, Red Shoes Living

Monday, May 18, 2020 - 10:15 AM - 11:15 AM
Studies show more than 67% of employees are disengaged, and it's costing companies billions. The cost of disengagement in the modern workplace is real. Low customer satisfaction ratings. High employee turnover rates. Losing the battle for top talent. Coming up short on those sales targets every quarter and a lack of respectful leadership fueling discontent. We are all getting lost in emails, ever-changing KPIs, complex operating procedures, and a world that demands we do more with fewer resources.

Organizations need to start with the one performance metric that has the power to have the biggest impact on all the others: Employee engagement. However, the problem is, even for companies that recognize the value of putting people first, the "how" or "implementation" is the missing piece.

Lonnie Mayne shares the Red Shoes Living simple philosophy and fivestep framework that is changing mindsets and the way people show up at work, and in the world. It's immediately impactful, measurable and the results will speak for themselves. Organizations of all sizes and industries are adopting Red Shoes Living as the new leadership paradigm which comes back to the heart of what truly matters: people.


Lonnie Mayne, Founder, Red Shoes Living

Lonnie Mayne is an internationally recognized, high-performance, #1 rated keynote speaker, published author and executive consultant. He’s the founder and pioneer of Red Shoes Living, Inc., an award-winning philosophy and five-step framework that leadership teams are deploying organization-wide to engage employees, win the battle for top talent, create standout customer experiences, and build meaningful cultures that people get inspired to be a part of. Lonnie spent 30+ years working with leading brands across more than 25 industries and was the president of InMoment, one of the largest customer experience technology companies in the world, where this team grew the company 817% in a short period of time using Red Shoes Living. Lonnie has worked with many of the top brands in the world including Nike, Bose, Saks Fifth Avenue, Microsoft, Chicago Mercantile Exchange, Transamerica, Point Click Care, CBRE, Colliers, Denny’s, GOCA, McDonald’s, Impartner, Inc., Montage, The British Citizen Awards, Express, Enterprise, and many more.

Recognized as a global authority in high-performance leadership training with a passion for inspiring others to stand out in how they work and live, Lonnie presented at the prestigious British Citizen Awards held at the Palace of Westminster hosted by Lord Dholakia. He also leads the Spartan-X Leadership Series and is a founding patron of the American Citizen Award, which recognizes everyday heroes. On a mission to spread the message that people matter, he’s passionate about philanthropic initiatives for mental health awareness, anti-bullying, and suicide prevention. Lonnie lives in photogenic Park City, Utah, and is an avid adventurer. From helicopter skiing to Spartan racing, Lonnie puts himself out there in all aspects of his life. He’s a big fan of Taco Tuesdays and loves spending time with his friends and family who are also passionate about living life to the fullest and making a positive difference along the way.

Agenda Overview

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