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Event Details

About Loyalty Expo:

Presented by Loyalty360, the association for customer loyalty, Loyalty Expo will provide the knowledge and best practices necessary to guide your team and brand on your customer loyalty journey. Join the top event where attendees learn from the best-in-class brand leaders, technologists, and serviceproviders you need in a rapidly evolving customer loyalty landscape.

By attending, you’ll have the opportunity to network with hundreds of your fellow marketers and hear how they are reaching their customer relationship-building goals. Market leaders will be sharing their experiences and insights on customer retention strategies and trends. Attendees will leave Loyalty Expo with an understanding of new research, technologies, and solutions to aid their organizations on the customer loyalty journey.

Loyalty Expo will provide the knowledge necessary to guide your customers on the path to loyalty. Presented by Loyalty360 – Association for Customer Loyalty, Loyalty Expo has earned the reputation of being one of the industry’s premier events. We are incredibly pleased to continue providing a forum to meet and discuss the challenges facing brands today.

Dates:
Loyalty Expo 2021 - October 25-27, Charlotte, NC

Location: 
Sheraton Charlotte Hotel
555 South McDowell Street South Tower
Charlotte, NC 28204

Attendee rates are available at the Sheraton Charlotte Hotel. Click here to reserve your room!

View the Loyalty Expo conference agenda here!

The Loyalty360 Awards

The Loyalty360 Awards are an annual showcase of customer experience programs that drive business success by using innovative tools and techniques to understand the customer and develop emotional bonds through outstanding customer experiences. The Loyalty360 Awards recognize leading customer loyalty programs in North America, as well as those operating in EMEA, APAC and/or LATAM.

Click here for more information on this year's Loyalty360 Awards. 

Loyalty Expo will focus on the following topics:

- Customer Loyalty and Customer Experience
- Customer Engagement
- Customer Loyalty Programs and Strategies
- Incentive and Reward Design
- Personalization
- Data and Analytics
- Customer Loyalty Platforms, Technologies, and Services
- CRM
- Mobile Engagement, Communications, and Payments
- Voice of the Customer
- Customer Advocacy
- Employee Engagement
- B2B Customer Loyalty
- Corporate Social Responsibility


Registration Information: 

For details on pricing and to register for this year's Loyalty Expo, visit our registion page here
 

Conference Sponsors and Exhibitors: 

Loyalty Expo sponsors and exhibitors have the opportunity to connect with executives and decision-makers at companies in search of technologies, services, and strategies to support their customer loyalty and customer experience efforts! With various opportunities available – from speaking, exhibiting, sponsored meals, networking, and more - the Loyalty360 team can help find the best fit for your organization!

Click here to contact us and read more about sponsorship/exhibitor benefits
Click here to view this year's sponsors and exhibtors
 

FAQ: 

For additional information on this year's Loyalty Expo, visit our FAQ page here, or contact us at [email protected]

 
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