Loyalty Expo Conference Assistance

Chat about your conference question

We're sorry, chat is currently unavailable

Chat hours are listed below.

Monday - Friday: 08:30AM ET- 05:30PM ET
Saturday - Sunday: Closed

It is currently

Call or e-mail about your conference question for:

 513.901.0063
 info@loyalty360.org
We're here to help  513.901.0063  info@loyalty360.org

Follow Loyalty360

Follow Loyalty Expo

Agenda & Speakers

Tuesday, May 2, 2017
Speakers
7:30am - 8:30am
Speakers
8:30am - 8:40am
Speakers
  • Linda Kaplan Thaler, Author, Grit to Great
kKeynote Session 8:40am - 9:25am
Speakers
  • Eric Messerschmidt, SVP Marketing, Ulta Beauty
gGeneral Session 9:30am - 10:15am
Speakers
  • Una Morabito, Senior Vice President, MassMutual Financial Group
bBreakout Session 10:20am - 11:05am
Speakers
  • David Mingle, General Director of Global Customer Experience Execution and Planning, General Motors
bBreakout Session 10:20am - 11:05am
Speakers
  • Justin Unger, Sr. Manager, Digital Marketing & Innovation, Dunkin’ Brands
bBreakout Session 10:20am - 11:05am
Speakers
  • Scott Robinson, Vice-President Loyalty Solutions, Bond Brand Loyalty
  • Sean Claessen, EVP Strategy & Executive Creative Director, Bond Brand Loyalty
wWorkshop Session 11:15am - 12:15pm
Speakers
  • Clay Walton-House, Leader of Customer Retention & Loyalty Practice, Lenati
  • Pam Spier, Senior Manager, Customer Retention & Loyalty Practice, Lenati
wWorkshop Session 11:15am - 12:15pm
Speakers
  • Margie Kupfer, VP of Marketing, 3C Interactive
wWorkshop Session 11:15am - 12:15am
12:15pm - 1:15pm
Speakers
  • Julie Gerola, Vice President & General Manager for Digital Marketing & Operations, Marvel Entertainment
  • Emily Rudin, Chief Customer Officer, CrowdTwist
bBreakout Session 1:20pm - 2:05pm
Speakers
  • Sarah Sharp-Wangaard, Vice President of Marketing, Hibbett Sporting Goods
  • Kim Welther, Vice President of Marketing Strategy, Baesman
bBreakout Session 1:20pm - 2:05pm
Speakers
  • Nataki Edwards, Senior Vice President of Digital Strategy and Operations, AARP
bBreakout Session 1:20pm - 2:05pm
Speakers
  • Lynn LaRocca, Senior Vice President, CXO, The New York Racing Association
bBreakout Session 2:15pm - 3:00pm
Speakers
  • Michael Marino, Senior Vice President, Loyalty & Digital, Caesars Entertainment
bBreakout Session 2:15pm - 3:00pm
Speakers
  • Barb Olson, SVP, Loyalty & 1:1 Solutions, Cogensia
  • Jodi Bertram, Director of Marketing, Houlihan’s Restaurant Group
bBreakout Session 2:15pm - 3:00pm
3:00pm - 3:15pm
5:15pm - 7:00pm
9:00pm - TBD
Wednesday, May 3, 2017
7:30am - 8:30am
Speakers
  • Jennifer Hitchens, VP, Online Community Management, Barclaycard
  • Monica Paul, Loyalty Program Manager, The North Face
  • Marina Mirokhina, Marketing Manager, Pizza Hut
  • Graham Bradley, Loyalty Programme & Propositions Manager, Heathrow Airport
bBreakout Session 8:30am - 9:30am
Speakers
  • Michael Marino, SVP, Chief Experience Officer, Caesars Entertainment
  • Rick Levitin, Sr. Manager, Customer Experience and Technology, Nissan
  • Brad Pitzele, Sr. Director of Marketing Strategy, CRM, and Analytics, GameStop
  • Nancy Mlotkowski, Senior Marketing Manager, Ryder
  • Rich Mohr, VP, Rental & Global Product Management, Ryder
bBreakout Session 8:30am - 9:30am
Speakers
  • Doruntina Mekshi, International Program Manager, Deutsche Telekom AG
  • Michael Marino, SVP, Chief Experience Officer, Caesars Entertainment
  • Lee Moreau, Director of Loyalty Marketing, Celebrity Cruises
  • Scott Dixon, Director of CRM & Engagement, NCSA, Ubisoft
  • Frank Fenrich, International Program Manager, Deutsche Telekom AG
bBreakout Session 8:30am - 9:30am
Speakers
  • Jim Sprigg, Director of Database Marketing and Analytics, IHG
  • Viren Aggarwal, Consultant, Strategic Analytics, Barclaycard
  • Rose Yang, Director Insights and Loyalty, Marketing and Content Strategy, KKBOX
  • Doruntina Mekshi, International Program Manager, Deutsche Telekom AG
  • Frank Fenrich, International Program Manager, Deutsche Telekom AG
  • Vishal Morde, VP, Strategic Analytics, Barclaycard
bBreakout Session 9:45am - 10:45am
Speakers
  • Steve Kennedy, Director, Loyalty & Engagement, Domino's
  • Karen French, Vice President, Business Strategy and Support, Citizen's Bank
  • Julie Gerola, Vice President & General Manager for Digital Marketing & Operations, Marvel
  • Rebecca Barba, Sr. Manager, Product Marketing Strategy, Royal Caribbean
bBreakout Session 9:45am - 10:45am
Speakers
  • Michael Marino, SVP, Chief Experience Officer, Caesars Entertainment
  • Sanjeev Sehgal, Director Customer Advocacy, Insights and Operations, Dell EMC
  • Kelly Whitehorn, Director, Corporate Marketing, Arkansas Blue Cross Blue Shield
  • Ali Rauch, Director of Marketing, Chicken Salad Chick
  • Genny Burleson, Consumer Experience Coordinator, Arkansas Blue Cross Blue Shield
bBreakout Session 9:45am - 10:45am
10:45am - 11:15am
Speakers
  • Lonnie Mayne, Founder & CEO, Red Shoes Living
gGeneral Session 11:15am - 12:00pm
Speakers
12:15pm - 1:15pm
Speakers
  • Mark Lange, Chief Marketing Officer, Reputation.com
sShowcase Session 1:30pm - 1:55pm
Speakers
  • Cassie Boutelle, Vice President, Loyalty Products Global Retail Payments/Product Management, FIS
sShowcase Session 1:30pm - 1:55pm
Speakers
  • Ali Rauch, Director of Marketing, Chicken Salad Chick
  • Brock Bergman, Director of Business Development & Strategy, SessionM
sShowcase Session 1:30pm - 1:55pm
Speakers
  • Rahul Chand, Senior Director, Enterprise Loyalty Marketing, 1-800-Flowers.com, Inc.
sShowcase Session 2:05pm - 2:30pm
Speakers
  • Len Llaguno, Senior Consultant, Willis Towers Watson
  • Manolis Bardis, Senior Consultant, Willis Towers Watson
sShowcase Session 2:05pm - 2:30pm
Speakers
  • Shirley Adut, Strategic Initiatives, North America, Idomoo
sShowcase Session 2:05pm - 2:30pm
Speakers
  • Julius Lai, Vice President of Guest Engagement, AMC Theatres
  • Mo Nasr, Director, Golfer Engagement, GolfNow | Golf Channel
  • Graham Bradley, Loyalty Programme & Propositions Manager, Heathrow Airport Limited
  • Moderator - Narina Sippy, CMO, Stellar Loyalty
bBreakout Session 2:40pm - 3:25pm
Speakers
  • Michael Marchand, Executive in Strategy, Innovation, Corporate Development and Operations, Dell EMC
sShowcase Session 2:40pm - 3:25pm
Speakers
  • Ron Cox, Director of Consumer Marketing & Planning, Spartan Nash
bBreakout Session 2:40pm - 3:25pm
Speakers
  • Brian Venuti, Vice President, Global CRM, Luxottica Group
  • Doug Glazer, Director of Customer Loyalty, Fanatics
  • Carma Caughlan, Director of Consumer Engagement and Loyalty, Deckers Brands
  • Moderator - Tom Beauchamp, SVP, Business Development: Direct to Consumer Practice Group Leader, House Advantage
  • Jenifer Warrell, Senior Director of Marketing, American Girl
gGeneral Session 3:30pm - 4:15pm
Speakers
4:30pm - 5:15pm
5:15pm - 6:45pm
7:30pm - 9:00pm
Thursday, May 4, 2017
7:30am - 8:30am
Speakers
  • Danika Hoffmann, Senior Vice President, Strategic Services, The Lacek Group
  • Julie Bustos, Senior Vice President, Technology Services, The Lacek Group
wWorkshop Session 8:30am - 9:30am
Speakers
  • Greg Adamietz, VP of Partnerships, Rapt Media
wWorkshop Session 8:30am - 9:30am
Speakers
  • Richard Long, Strategic Marketing Leader & Advisor, Allstate Rewards
bBreakout Session 9:40am - 10:25am
Speakers
  • Stephanie Meltzer-Paul, VP of Member Engagement, BJ's Wholesale Club
bBreakout Session 9:40am - 10:25am
Speakers
  • Kim Delaney, Vice President, Client Engagement, Guardian Life Insurance
  • Bill Linehan, EVP & Chief Marketing Officer, Red Lion Hotels
  • Lindsay Eichten, Director of Loyalty, Sally Beauty
  • Noah Brodsky, SVP Worldwide Loyalty & Customer Engagement, Wyndham Hotel Group
bBreakout Session 9:40am - 10:25am
Speakers
  • Jeff Pearson, Senior Vice President, E-Commerce & Marketing, Lids Sports Group
gGeneral Session 10:30am - 11:15am
12:15pm - 1:15pm
kKeynote Session 11:15pm - 12:00pm

Events

Agenda Overview

Recent Tweets