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Agenda

Loyalty360 Member Only Session/Event
Brand Attendee Only Session/Event
All Attendee Session/Event
Year 2019

Pre-Conference Roundtable - Overstock.com | Managing Innovation

Jimmy Budnik | Vice President of Customer Care | Overstock.com

Pre-Conference Roundtable - Wyndham Hotels & Resorts | Loyalty Program Relaunch

Eliot Hamlisch | Senior Vice President of Worldwide Loyalty & Partnerships | Wyndham Hotels & Resorts

Pre-Conference Roundtable - MGM Resorts | Understanding Metrics

Greg Chase | Vice President of Guest Strategy & Insights | MGM Resorts International
Monday
12:00PM - 12:30PM

The HUMAN Brand: Building Brand Loyalty in the Digital Age

Chris Malone | Author | "The Human Brand"
Tuesday
8:30AM - 5:00PM

Session Featuring Lenovo

Ajit Sivadasan | VP/GM of Global e-Commerce & Digital Marketing | Lenovo
Tuesday
8:30AM - 5:00PM

The Family Coppola Emphasizes Emotional Connection

Jennifer Leitman | Executive Vice President of Marketing | The Family Coppola
Tuesday
8:30AM - 5:00PM

For Eyes Puts Customer-Centricity into Focus

Jose R. Costa | CEO | For Eyes by GrandVision
Tuesday
8:30AM - 5:00PM

Value Beyond Discounts: How Foot Locker’s New Loyalty Program is a Step Above the Rest

Emily Rudin | Chief Customer Officer | CrowdTwist
Hope Tannenbaum | Sr. Director of CRM Loyalty & Research | Foot Locker
Tuesday
8:30AM - 5:00PM

Session Featuring Red Lion Hotels Corporation

Bill Linehan | EVP & Chief Marketing Officer | Red Lion Hotels Corporation
Tuesday
8:30AM - 5:00PM

Session Featuring Best Western Hotels & Resorts

Tammy Lucas | Vice President of Marketing | Best Western Hotels & Resorts
Wednesday
8:30AM - 5:00PM

Session Featuring MassMutual

Una Morabito | Senior Vice President | MassMutual Financial Group
Wednesday
8:30AM - 5:00PM

Session Featuring Wheaton World Wide Moving | Bekins Van Lines

A.J. Schneider | Executive Vice President Wheaton World Wide Moving | Bekins Van Lines
Wednesday
8:30AM - 5:00PM

Session Featuring Western Union

Tamara Camp | VP of Global CEM Growth and Loyalty Programs | Western Union
Wednesday
8:30AM - 5:00PM

Session Featuring Giant Eagle

Ashley Downey | Director of Loyalty Brand & Business | Giant Eagle