Loyalty Expo Conference Assistance

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FAQ – Virtual Loyalty360 Expo/Loyalty Expo

2020 Virtual Loyalty360 Information: 

While our in-person conference is on hold until May 2021, we wanted to take an opportunity to bring our audience together for a Virtual Loyalty360 Expo this fall! Join Loyalty360 and our speakers for a mix of interactive sessions, networking events, and roundtables of customer loyalty, experience, and more. 

More Information: 
Dates: Late October-Demcember 2020
For registration details, visit our event registration here.  
For the session lineup, speakers, or an event overview (PDF), visit our event agenda here
For any questions or for event sponsorship information, please feel free to reach out to Loyalty360 at [email protected]



2021 Loyalty Expo Information: 

Conference Location


Sheraton Charlotte Hotel
555 South McDowell Street South Tower
Charlotte, NC 28204
 

Hotel Accommodations
Loyalty Expo attendees can access discounted room rates and make reservations at the Sherton Charlotte Hotel. Our hotel reservation link is not available yet, but check back soon for discounted rates. 
 
*IMPORTANT* Please be advised there are 3rd party companies soliciting discounted conference hotel rates. These companies are not affiliated with Loyalty360/Loyalty Expo and there is no guarantee your reservation will be made. If you are contacted by a 3rd party company to reserve your hotel room at the Sheraton Charlotte Hotel, please contact us.
 
How much does it cost to attend Loyalty Expo?
For more information on pricing and different passes available, please visit our registration page.
 
Do I need to select sessions before the event?
No, conference sessions do not require pre-registration. Attendees can choose which sessions they would like to attend throughout the conference.   
 
What if I'm interested in two sessions that occur at the same time? 
Conference attendees can access presentation decks from sessions after the event, and Loyalty360 members can access all session videos on Loyalty360.org. For more information on how to purchase a Loyalty360 membership or conference video access, please contact us.

Do you offer any discounts?
Yes – we offer group discounts on brand/marketer passes. Please contact us to request information on group discounts.
 
How do I register?
Registration information can be found here.

What is included with my registration?
Access to sessions, the exhibit hall, and conference sponsored meals (breakfasts, lunches, breaks, and cocktail receptions) are included with conference registration.
 
What is the dress code?
The dress code is business casual for all events. We do recommend bringing a light jacket or sweater as personal preferences vary regarding room temperature.  
 
How can I sponsor Loyalty Expo?
For sponsorship information, please contact [email protected] or call 513.800.0360.

How can I submit to speak at Loyalty Expo?
The call for speakers is now open. To submit a speaking proposal, click here.

Still have questions?
For additional questions regarding Loyalty Expo, please contact [email protected]

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