2025 Loyalty Expo Information:
Conference Location
Embassy Suites by Hilton Orlando Lake Buena Vista South
4955 Kyngs Heath Rd.
Kissimmee, FL 34746
Conference Dates: May 20-22, 2025
Hotel Accommodations
Loyalty Expo attendees can access discounted room rates and make reservations.
Loyalty Expo Attendees, click here to make hotel reservations!
Embassy Suites Orlando - Lake Buena Vista South: Phone: 407-597-4000
*IMPORTANT* Please be advised there are 3rd party companies soliciting discounted conference hotel rates. These companies are not affiliated with Loyalty360/Loyalty Expo and there is no guarantee your reservation will be made. If you are contacted by a 3rd party company to reserve your hotel room, please contact us.
How much does it cost to attend Loyalty Expo?
For more information on pricing and different passes available, please visit our registration page.
Do I need to select sessions before the event?
No, conference sessions (with the exception of Loyalty University Masterclass Sessions) do not require pre-registration. Attendees can choose which sessions they would like to attend throughout the conference.
What if I'm interested in two sessions that occur at the same time?
Some conference slide decks and videos will be available after the conference. Conference attendees can access presentation decks from sessions after the event, and Loyalty360 members can access session videos on Loyalty360.org. For more information on how to purchase a Loyalty360 membership or conference video access, please contact us.
Do you offer any discounts?
Yes – we offer group discounts on brand/marketer passes. Please contact us to request information on group discounts.
How do I register?
Registration information can be found here.
What is included with my registration?
Access to sessions, the exhibit hall, and conference-sponsored meals (breakfasts, lunches, breaks, and cocktail receptions) are included with conference registration.
What is the dress code?
The dress code is business casual for all events. We do recommend bringing a light jacket or sweater as personal preferences vary regarding room temperature.
How can I sponsor Loyalty Expo?
For sponsorship information, please contact info@Loyalty360.org or call 513-800-0360.
How can I submit to speak at Loyalty Expo?
The call for speakers is now open. To submit a speaking proposal, click here.
Still have questions?
For additional questions regarding Loyalty Expo, please contact CarlyStemmer@Loyalty360.org.