Loyalty Expo Conference Assistance

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513-290-5147
info@loyalty360.org
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By registering for Loyalty Expo, you agree to allow Loyalty360 to share your contact information with its sponsors. To opt-out of this practice, contact Loyalty360 at carlystemmer@loyalty360.org. By registering for the Loyalty Expo, you agree to allow Loyalty360 the ability to utilize photos, quotes, video footage and other information associated with your participation during the event (Loyalty Expo 2017) for promotional purposes.

Payment, Cancellation & Substitution Policies

1. PAYMENT
Payment in full is required along with a completed registration form in order to attend the expo. If a registration form is received without full payment it will not be processed.

2. SUBSTITUTIONS
Substitutions may be made free of charge up to 14 days prior to the start of the expo. Any substitution made with less than 14 days notice will incur a $150 administrative fee. All requests for substitutions must be made in writing to Loyalty360 sent to: carlystemmer@loyalty360.org.

3. REFUND/CANCELLATION POLICY
Cancellations may be made up 14 days prior to the start of the expo and will incur a $150 administrative fee. All requests for cancellations must be made in writing to Loyalty360 sent to: carlystemmer@loyalty360.org. Any cancellation made with less than 14 days notice will not be entitled to any refund. However, such cancellations may receive a letter of credit to use towards a future expo, but will also be subject to a $150 administrative fee. Credits towards future conferences must be used within one calendar year, and can only be used by the original conference registrant. 

4. ALL REGISTRATIONS SUBJECT TO APPROVAL
Loyalty360 reserves the right to validate the veracity of registrations as brands/marketers and vendors/suppliers. Vendors/Suppliers who inadvertently register as brands/marketers will be given the option to have the difference charged to their payment option or refunded their registration fee. Loyalty360 reserves the right to refund full registration fee due to limited space and availability.

5. CONDUCT POLICY
Loyalty360 reserves the right to expel any person(s) who are disruptive or disrespectful to attendees (at or before the event), exhibit area or to the hotel or hotel staff. Attendee agrees that such removal will not constitute a refund of registration fees, travel or any lost expenses. Attendee understands that such behavior may result in recourse by Loyalty360, the hotel and/or another attendee.

Agenda Overview

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