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Home  Agenda   [Virtual Session] Loyalty360 Awards Finalist Presentations: Global Loyalty Program

Agenda & Speakers

[Virtual Session] Loyalty360 Awards Finalist Presentations: Global Loyalty Program

Tuesday, May 5, 2026 - 12:00 PM - 1:00 PM
Click here to register for this virtual session on May 5. Loyalty360 brand and supplier members, Loyalty360 Awards finalists, and Loyalty Expo attendees are eligible to attend. Virtual sessions will also be available on-demand following the live session.

The finalists competing in the 2026 Loyalty360 Awards will share details of their programs and strategies in fast-paced presentations. These presentations give attendees a chance to hear first-hand from the brands that are delivering experiences that set them apart from the competition in creating loyal customers.

As a part of the award process, Loyalty360 members, Loyalty360 Award finalists, and attendees registered for the 2026 Loyalty Expo are invited to view these virtual sessions and are eligible to vote for platinum, gold, silver, bronze, and honorable mention (if applicable) for each category. Winners will be announced during the Loyalty360 Awards ceremony in Orlando, FL on May 14th. 

Speakers

Arnab Goswami, Vice President of Customer Engagement & Partnerships, Deutsche Telekom

Arnab Goswami is a seasoned leader in digital transformation, customer engagement, and loyalty, with over 24 years of experience across telecom, retail, and media. As Vice President of Customer Engagement & Partnerships at Deutsche Telekom AG, he leads group-wide initiatives and is the driving force behind “Magenta Moments,” the unique cross-border telco engagement program, successfully launched across nine countries in Europe.

Previously, Arnab built and scaled Etisalat’s “Smiles” platform into a major revenue-generating ecosystem. Known for combining strategic vision with execution excellence, he specializes in creating innovative engagement models that drive customer loyalty, unlock new revenue streams, and transform businesses at scale.

Mollie Rubin, Assoc. Manager Partnerships & Promotions, Hasbro

 

Ryan Mitchell, Senior Director of Global Loyalty & Sponsorships, Hertz

Ryan Mitchell is Senior Director of Global Loyalty & Sponsorships at Hertz, where he leads loyalty strategy for Hertz, Dollar, and Thrifty—driving meaningful growth in member enrollment and revenue across all three brands. He also oversees Hertz’s portfolio of high‑profile sponsorships, including global motorsports with FIA WEC, facility naming rights, and endorsement relationships with iconic talent such as Tom Brady.

With more than 18 years of brand marketing experience, Ryan has built and scaled premium brands across restaurants, consumer packaged goods, and global travel. His career spans leadership roles with Ruth’s Chris Steak House, Kraft Foods, Miller Brewing, and Hertz, where he is known for creating strategic partnerships and memorable brand experiences that deliver measurable business impact.

Jake Lang, Manager Partnerships & Promotions, Hasbro

 

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