Website Privacy Statement

Effective Date: January 1, 2026

This Privacy Policy describes how Loyalty360/Loyalty Expo (“we,” “our,” or “us”) collects, uses, shares, and protects personal information when you interact with our websites, mobile applications, services, events, and related platforms (collectively, the “Services”).

1. Scope of This Policy
This Privacy Policy applies to:

• Website visitors
• Mobile application users
• Members, event attendees, and partners
• Individuals who communicate with us or engage with our Services

2. Information We Collect
We collect information depending on how you interact with us.

A. Personal Information
May include:

• Name, email address, phone number
• Company name, title, and professional details
• Billing and payment information
• Mailing address
• Account credentials and preferences

B. Professional & Biographical Information

• Employer and role details
• Speaker profiles (e.g., biography, photo, social media links)
• Membership or event participation information

C. Transaction & Engagement Data

• Purchase history
• Event registrations and participation
• Communications and inquiries

D. Technical & Usage Data

• IP address
• Device identifiers
• Browser type and operating system
• Pages visited and time spent
• Clickstream data

E. Location Data

• General location (based on IP)
• Device-based location (if enabled)

F. Cookies & Tracking Technologies
We use:

• Session cookies
• Preference cookies
• Security cookies
• Analytics and tracking technologies

These help us:

• Maintain sessions
• Personalize experiences
• Analyze usage
• Improve performance

3. How We Use Information
We use your information for legitimate business purposes, including:

Service Delivery

• Provide and maintain our Services
• Process transactions and fulfill purchases
• Manage accounts and memberships

Communications

• Send updates, newsletters, and event information
• Provide customer support
• Respond to inquiries

Events & Community

• Facilitate events and networking
• Enable member interaction and collaboration
• Share attendee or speaker information where appropriate

Marketing & Personalization

• Provide relevant content and offers
• Customize user experiences
• Conduct marketing and outreach

Analytics & Improvement

• Monitor usage and performance
• Conduct research and analysis
• Improve functionality and user experience

Legal & Security

• Detect and prevent fraud or misuse
• Comply with legal obligations
• Protect rights and safety

4. Legal Basis for Processing (GDPR)
For individuals in the European Economic Area (EEA), we process Personal Data based on:

• Performance of a contract
• Consent
• Legitimate business interests
• Legal obligations

5. Sharing of Information
We may share your information with:

Service Providers

• Payment processors
• Technology and platform providers
• Analytics and marketing partners

Business & Community Use

• Event attendees (e.g., attendee lists, networking tools)
• Members within community platforms

Legal & Compliance

• Law enforcement or regulatory authorities
• To comply with legal processes

Business Transfers

• In connection with mergers, acquisitions, or asset sales

With Your Consent

• When explicitly authorized

Important Note: We do not share phone numbers or SMS opt-in data with third parties for their marketing purposes.

6. Cookies & Digital Advertising

We use cookies and third-party tools (e.g., analytics platforms) to:

• Understand user behavior
• Improve Services
• Deliver relevant advertising

You may control cookies through your browser settings.

For interest-based advertising, you may opt out via industry tools such as:

• Digital Advertising Alliance (DAA)
• AppChoices (mobile devices)

7. Data Retention
We retain personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Usage data is typically retained for shorter periods unless needed for security or legal reasons.

8. Data Transfers
Your information may be transferred to and processed in the United States or other jurisdictions. We take reasonable steps to ensure appropriate safeguards are in place.

9. Your Rights
Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent

To exercise your rights, contact us using the details below.

10. Your Choices
You can control how your information is used:

Email

• Unsubscribe via links in emails

Text Messages

• Reply “STOP” or “UNSUBSCRIBE”

Cookies

• Adjust browser settings

Account Information

• Update via your account or by contacting us

11. Security
We use commercially reasonable safeguards, including:

• Encryption for payment data
• Secure systems and access controls

However, no system is completely secure.

12. Third-Party Links & Social Media
Our Services may include links to third-party websites or social platforms.
We are not responsible for their privacy practices. Please review their policies separately.

13. Children’s Privacy
Our Services are not intended for individuals under 18.
We do not knowingly collect data from children.

14. Do Not Track (CalOPPA)
We currently do not respond to Do Not Track (DNT) signals.

15. Changes to This Policy
We may update this Privacy Policy periodically.
We will notify you by:

• Posting updates on this page
• Updating the effective date
• Providing notice where required

16. Contact Us
If you have questions or requests regarding this Privacy Policy

Email: info@loyalty360.org
Phone: 513-800-0360

17. Additional Notes on Data Practices

• We may use aggregated or de-identified data without limitation
• Public interactions (forums, messaging, event platforms) may be visible to others
• Marketing communications may include third-party offers, where permitted

18. Loyalty Expo Registration Notice

Loyalty360 shares limited attendee information, including name, title, and company, with event sponsors, exhibitors, and brand attendees. Connections between brand attendees and conference sponsors/exhibitors are facilitated through the event app. For brand attendees, email addresses are only shared with sponsors associated with the specific brand-only sessions you choose to attend. Loyalty360 does not sell or distribute attendee information to third parties outside of these parameters.

Source Consolidation Note
This policy consolidates multiple privacy frameworks, including mobile app data practices, website data collection, and membership/event-based data usage, into a unified structure.

Consumer information, including how to register for Loyalty360 Visitor/Member Services, can be found at ,www.loyalty360.org. If you still have questions, or would like to contact us, please send an email to: info@loyalty360.org.