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Agenda

Loyalty360 Member Only Session/Event
Brand Attendee Only Session/Event
All Attendee Session/Event
Year 2020
Wednesday, 10/21
11:00AM - 12:00PM

AJ Schneider | EVP | Wheaton World Wide Moving | Bekins Van Lines | Stevens Worldwide
Julia Russell | Director of Verizon Up | Verizon
Karen Szarvas | Sr. Director of Customer Loyalty and Partnerships | The Vitamin Shoppe
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Tuesday, 10/27
1:00PM - 1:45PM

Brandon Delgrosso | General Manager | KONG Box
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/27
4:00PM - 4:45PM

Elizabeth Quinton | Managing Director | Air Canada
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Thursday, 10/29
11:00AM - 12:00PM

Fernando Mello | Informed Delivery Program Manager | USPS
Tracy Brooks | SVP | Salem-One
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Thursday, 10/29
1:00PM - 1:45PM

Todd Miller | Director of Digital Marketing | Wawa
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object. [CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 11/09
1:00PM - 2:00PM

Emily Mikus | Director of Loyalty & Shopper Marketing | The GIANT Company
Jacqueline Harkness | Senior Director of Business Development & Long-Range Product Planning | Air Canada
Jessica Drozd | Marketing Manager - Acquisition & Brand | SCENE
Dena Pizzutti | Sr. Manager of Personalization and Optimization | Wawa
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 11/09
5:00PM - 5:40PM

Fergie Theriault | General Manager Retail Fuels Marketing Delivery | Shell North America
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 11/10
12:00PM - 12:45PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Thursday, 11/12
11:00AM - 11:45AM

Carlo Savino | Executive Director of eCommerce | Lenovo
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Thursday, 11/12
2:00PM - 2:45PM

Bill Tine | VP of Marketing | King Arthur Baking Company
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Thursday, 11/12
3:00PM - 4:00PM

Amy Harrington | Marketing Manager - Auto Marketing | Ally Financial
John Sellers | Head of Rewards | Bank of America
Matt Goldberg | Director PRO Strategy and Loyalty | Floor & Decor 
Sheree Rajan | Vice President of Commercial Marketing | Essilor
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Friday, 11/13
9:00AM - 9:45AM

Ana Guzman | Director of Loyalty and Customer Engagement | TGI Fridays
Chad Nikola | Director of Customer Retention | American Eagle Outfitters
Don Smith | Chief Strategy and Analytics Officer | Brierley
Jason Whiting | Global VIP Program Director | LEGO
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Friday, 11/13
11:00AM - 11:45AM

Andrew Pine | Global Director of excite! | Porsche Cars North America
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Friday, 11/13
1:00PM - 1:45PM

John Giaquinto | Director of Loyalty | Hannaford Supermarkets
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 11/16
11:00AM - 12:15PM

Cecilie Balfour | Marketing Manager | TELUS
Chad Nikola | Director of Customer Retention | American Eagle Outfitters
Jason Scoggins | Director of Loyalty & CRM | Chipotle
Adam Reynolds | Sr. Manager - Loyalty & Email Marketing | Sleep Number
Susan LeBlanc | Director of Marketing | SCENE
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 11/16
3:00PM - 3:45PM

Imani Samuels | Director - Loyalty Marketing | AARP
Cecilie Balfour | Marketing Manager | TELUS
Janna Meneghello | Senior Project Manager | TELUS
Michael O'Brien | Manager - Marketing Products & Innovation | Caesars Entertainment
Valérie Durand | Director of Communications Optimization | Air Canada
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Tuesday, 11/17
11:00AM - 12:15PM

Matt Goldberg | Director PRO Strategy and Loyalty | Floor & Decor 
Rachel Letellier | Director | Fido XTRA
Catherine Paraan | Manager of Partnership Marketing | Sony Corporation of America
Tammy Lucas | Vice President of Marketing | BWH|Hotel Group
Julia Russell | Director of Verizon Up | Verizon
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Tuesday, 11/17
2:00PM - 2:45PM

Nate Beran | Group Product Manager | 7-Eleven
Ryan Draude | Director of Loyalty & Digital | Giant Food
Sajjad Khan. Senior Director of Digital Product Management | 7-Eleven
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 11/18
11:00AM - 12:15PM

Rosalyn Fresard | Senior Marketing Manager | Ally Financial
Christine Luongo | Senior Brand Manager | Veggies Made Great
Frank Neumann | Senior Director - Consumer Lifecycle Management | Vans
Jason Scoggins | Director of Loyalty & CRM | Chipotle
Beth Woodruff | Director - Enterprise Marketing | Ally Financial
Tammy Lucas | Vice President of Marketing | BWH|Hotel Group
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 11/18
1:00PM - 1:45PM

Matt Goldberg | Director PRO Strategy and Loyalty | Floor & Decor 
Sarah Sharp-Wangaard | VP Marketing | Hibbett
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 11/18
3:00PM - 4:15PM

Eduard Checherin | Marketing Director | Black Star Burger
Erin Corrigan | Digital Marketing Manager | Donatos
Sarah Sharp-Wangaard | VP Marketing | Hibbett
Michael O'Brien | Manager - Marketing Products & Innovation | Caesars Entertainment
Sarah Pannacciulli | Director of CRM | Wyndham Hotels & Resorts
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Thursday, 11/19
11:00AM - 12:15PM

Alexandra Lev | UX Designer | 7-Eleven
Vanessa Peña | Program Leader - Digital Experience | Dominos
Doug Speedie | Sr. Partnership Manager - T-Mobile Tuesdays | T-Mobile
Sarah Sharp-Wangaard | VP Marketing | Hibbett
Kathryn Hueffner | Product Manager - 7-Eleven App | 7-Eleven
Phonishia Borsellino | Senior Director - Loyalty Program Management & Innovation | Wyndham Hotels & Resorts
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Thursday, 11/19
3:00PM - 4:00PM

Michael Andrade Guzman | Tech Lead - Loyalty | 7-Eleven
Megan Audette | Director - Deposits Marketing Strategy | Ally Financial
Cody Strickland | Manager - API Engineering | 7-Eleven
Kushal Gupta | Tech Lead – Fuel | 7-Eleven
Michael O'Brien | Manager - Marketing Products & Innovation | Caesars Entertainment
Paul Ford | Group Product Manager | Overstock
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Friday, 11/20
11:00AM - 12:00PM

Dave Trombetta | Senior Marketing Manager - Universities West | Sodexo
Jessica Printy Groves | Manager of Loyalty Strategy | The GIANT Company
Julie Girard | Manager of Customer Loyalty | Hannaford
Adam Reynolds | Sr. Manager - Loyalty & Email Marketing | Sleep Number
Jimmy Budnik | Vice President of Customer Care | Overstock
Amanda Krabbenhoft | Area Marketing Manager - Universities West | Sodexo
Tammy Lucas | Vice President of Marketing | BWH|Hotel Group
Tiffany Darden | Senior Marketing Manager - Universities West | Sodexo
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Friday, 11/20
2:00PM - 3:00PM

Ashley Beckman | Global Brand Manager | 19 Crimes
Chanelle Doiron | Product Manager | Atlantic Lottery
Julia Russell | Director of Verizon Up | Verizon
Melanie Butler | Manager of CSM and Loyalty Strategy | Giant Food
Ryan Draude | Director of Loyalty & Digital | Giant Food
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 11/23
1:00PM - 2:15PM

Deepu Thomas | Product Manager - Loyalty | 7-Eleven
Andrew Pine | Global Director of excite! | Porsche Cars North America
John Sellers | Head of Rewards | Bank of America
Lauren Strien | Loyalty Marketing - T-Mobile Tuesdays | T-Mobile
Raul Medellin | Strategy | 7-Eleven
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Monday, 11/23
3:00PM - 4:30PM

Chad Nikola | Director of Customer Retention | American Eagle Outfitters
Frank Neumann | Senior Director - Consumer Lifecycle Management | Vans
Jason Whiting | Global VIP Program Director | LEGO
Karen Szarvas | Sr. Director of Customer Loyalty and Partnerships | The Vitamin Shoppe
Helen Wilson | Loyalty Development Manager | Shell
Alyssa Callahan | Senior Manager - Loyalty Program Management | Wyndham Hotels & Resorts
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Monday, 11/30
1:00PM - 2:00PM

Alyssa Callahan | Senior Manager - Loyalty Program Management | Wyndham Hotels & Resorts
Chad Nikola | Director of Customer Retention | American Eagle Outfitters
Frank Neumann | Senior Director - Consumer Lifecycle Management | Vans
Helen Wilson | Loyalty Development Manager | Shell
Jason Whiting | Global VIP Program Director | LEGO
Karen Szarvas | Sr. Director of Customer Loyalty and Partnerships | The Vitamin Shoppe
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 11/30
3:00PM - 4:00PM

Andrew Pine | Global Director of excite! | Porsche Cars North America
Deepu Thomas | Product Manager - Loyalty | 7-Eleven
John Sellers | Head of Rewards | Bank of America
Lauren Strien | Loyalty Marketing - T-Mobile Tuesdays | T-Mobile
Raul Medellin | Strategy | 7-Eleven
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 12/01
1:00PM - 2:00PM

Ashley Beckman | Global Brand Manager | 19 Crimes
Chanelle Doiron | Product Manager | Atlantic Lottery
Julia Russell | Director of Verizon Up | Verizon
Melanie Butler | Manager of CSM and Loyalty Strategy | Giant Food
Ryan Draude | Director of Loyalty & Digital | Giant Food
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 12/01
3:00PM - 4:00PM

Adam Reynolds | Sr. Manager - Loyalty & Email Marketing | Sleep Number
Amanda Krabbenhoft | Area Marketing Manager - Universities West | Sodexo
Dave Trombetta | Senior Marketing Manager - Universities West | Sodexo
Jessica Printy Groves | Manager of Loyalty Strategy | The GIANT Company
Jimmy Budnik | Vice President of Customer Care | Overstock
Julie Girard | Manager of Customer Loyalty | Hannaford
Tammy Lucas | Vice President of Marketing | BWH|Hotel Group
Tiffany Darden | Senior Marketing Manager - Universities West | Sodexo
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 12/02
10:00AM - 11:00AM

Cody Strickland | Manager - API Engineering | 7-Eleven
Kushal Gupta | Tech Lead – Fuel | 7-Eleven
Megan Audette | Director - Deposits Marketing Strategy | Ally Financial
Michael Andrade Guzman | Tech Lead - Loyalty | 7-Eleven
Michael O'Brien | Manager - Marketing Products & Innovation | Caesars Entertainment
Paul Ford | Group Product Manager | Overstock
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 12/02
12:00PM - 1:00PM

Alexandra Lev | UX Designer | 7-Eleven
Doug Speedie | Sr. Partnership Manager - T-Mobile Tuesdays | T-Mobile
Kathryn Hueffner | Product Manager - 7-Eleven App | 7-Eleven
Phonishia Borsellino | Senior Director - Loyalty Program Management & Innovation | Wyndham Hotels & Resorts
Sarah Sharp-Wangaard | VP Marketing | Hibbett
Vanessa Peña | Program Leader - Digital Experience | Dominos
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 12/02
2:00PM - 3:00PM

Eduard Checherin | Marketing Director | Black Star Burger
Erin Corrigan | Digital Marketing Manager | Donatos
Michael O'Brien | Manager - Marketing Products & Innovation | Caesars Entertainment
Sarah Pannacciulli | Director of CRM | Wyndham Hotels & Resorts
Sarah Sharp-Wangaard | VP Marketing | Hibbett
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Thursday, 12/03
10:00AM - 11:00AM

Beth Woodruff | Director - Enterprise Marketing | Ally Financial
Christine Luongo | Senior Brand Manager | Veggies Made Great
Frank Neumann | Senior Director - Consumer Lifecycle Management | Vans
Jason Scoggins | Director of Loyalty & CRM | Chipotle
Rosalyn Fresard | Senior Marketing Manager | Ally Financial
Tammy Lucas | Vice President of Marketing | BWH|Hotel Group
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Thursday, 12/03
12:00PM - 1:00PM

Catherine Paraan | Manager of Partnership Marketing | Sony Corporation of America
Julia Russell | Director of Verizon Up | Verizon
Matt Goldberg | Director PRO Strategy and Loyalty | Floor & Decor 
Rachel Letellier | Director | Fido XTRA
Tammy Lucas | Vice President of Marketing | BWH|Hotel Group
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Thursday, 12/03
2:00PM - 3:00PM

Cecilie Balfour | Marketing Manager | TELUS
Imani Samuels | Director - Loyalty Marketing | AARP
Janna Meneghello | Senior Project Manager | TELUS
Michael O'Brien | Manager - Marketing Products & Innovation | Caesars Entertainment
Valérie Durand | Director of Communications Optimization | Air Canada
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Friday, 12/04
10:00AM - 11:00AM

Adam Reynolds | Sr. Manager - Loyalty & Email Marketing | Sleep Number
Cecilie Balfour | Marketing Manager | TELUS
Chad Nikola | Director of Customer Retention | American Eagle Outfitters
Jason Scoggins | Director of Loyalty & CRM | Chipotle
Susan LeBlanc | Director of Marketing | SCENE
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Friday, 12/04
12:00PM - 1:00PM

Amy Harrington | Marketing Manager - Auto Marketing | Ally Financial
John Sellers | Head of Rewards | Bank of America
Matt Goldberg | Director PRO Strategy and Loyalty | Floor & Decor 
Sheree Rajan | Vice President of Commercial Marketing | Essilor
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Friday, 12/04
2:00PM - 3:00PM

Dena Pizzutti | Sr. Manager of Personalization and Optimization | Wawa
Emily Mikus | Director of Loyalty & Shopper Marketing | The GIANT Company
Jacqueline Harkness | Senior Director of Business Development & Long-Range Product Planning | Air Canada
Jessica Drozd | Marketing Manager - Acquisition & Brand | SCENE
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 12/07
2:00PM - 2:30PM

Susan Frech | CEO | Vesta
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 12/08
1:00PM - 2:00PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.