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Agenda

Loyalty360 Member Only Session/Event
Brand Attendee Only Session/Event
All Attendee Session/Event
Year 2020
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 10/25
10:45AM - 10:55AM

Mark Johnson | CEO | Loyalty360
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 10/25
10:55AM - 11:35AM

Christy Johnson | Vice President of Branding | Certified Angus Beef
Tommi Marsans | Marketing Tech Strategist | Verizon
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 10/25
11:40AM - 12:25PM

Emil Sarkissian | CEO | Loyalty Methods
Harveer Singh | Chief Data Architect and Global Head of Engineering | Western Union
Lucy Donaldson | Head of Loyalty - MarTech & Consumer Ecosystems Product & Platform | Western Union
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object. [CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.

Don Smith | Senior Managing Director and Strategy & Chief Analytics Officer | Brierley
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.

Moderator: Mark Johnson | CEO | Loyalty360
Matt Moore | Vice President of Digital and Loyalty | Tim Hortons
Mostafa Boutajrit | VP of Loyalty and Financial Services | Caesars Entertainment
Ryan Mitchell | Director – Loyalty Marketing | Hertz
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object. [CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.

Emmanuel Probst | Global Lead - Brand Thought-Leadership | Ipsos
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.

Lisa Erickson | Sr. Director of CRM and Loyalty | Sleep Number
Matt Goldberg | Director PRO Strategy and Loyalty | Floor & Decor 
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.

Don Smith | Senior Managing Director and Strategy & Chief Analytics Officer | Brierley
Jillian Dimoff | Strategic Account Executive | Cheetah Digital
Carlos Dunlap-Beard | VP of Business Development | Clarus Commerce
Moderator: Mark Johnson | CEO | Loyalty360
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.

Justin Patton | Keynote Speaker
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 10/25
5:30PM - 6:30PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
7:45AM - 8:45AM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
7:45AM - 8:45AM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
8:55AM - 9:10AM

Mark Johnson | CEO | Loyalty360
Emcee: Jillian Dimoff | Strategic Account Executive | Cheetah Digital
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
9:10AM - 10:10AM

Justin Patton | Keynote Speaker
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
10:20AM - 10:55AM

Erin Levzow | Vice President Marketing Technology | Del Taco
Moderator: Don Smith | Senior Managing Director and Strategy & Chief Analytics Officer | Brierley
Jay Hubbs | VP of Advertising - Marketing - Innovation and Analytics | Best Western Hotels & Resorts
Victoria Dravneek | Senior Vice President | Bank of America
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
10:55AM - 11:15AM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
11:15AM - 11:50AM

Nancy Flowers | Vice President of Insights & Loyalty | Hagerty
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
11:15AM - 11:50AM

Yan Côté | Director - Consumer Marketing | ExxonMobil
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
12:00PM - 12:45PM

Christopher Cubba | SVP of Customer Success | PrizeLogic
Rebecca Bolton | Vice President of Client Strategy and Analytics | PrizeLogic
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
12:00PM - 12:45PM

Adeline Heymann | AVP - Strategic Consulting | Kobie
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
12:45PM - 1:45PM

Brendan Boerbaitz | Senior Manager | Deloitte
Jeff Casullo | Strategy Senior Manager | Deloitte
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
2:00PM - 3:00PM

Lisa Stiles | Senior Manager - Operations | SCENE
Susan LeBlanc | Director of Marketing | SCENE
Lisa Erickson | Sr. Director of CRM and Loyalty | Sleep Number
Cecilie Balfour | Senior Marketing Manager | TELUS
Karen Szarvas | Senior Director of Customer Loyalty and Partnerships | The Vitamin Shoppe
Widyantoko Utomo | Key Account Manager | XL Axiata
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
2:00PM - 3:00PM

John Sellers | Head of Rewards | Bank of America
Chad Waetzig | EVP of Marketing & Branding | Crunch Fitness
Alexis Casale-Savage | Senior Manager - Marketing | The Home Depot
Jo-i Cheng Jones | Marketing Manager - Loyalty & Retention | Verizon
Tommi Marsans | Marketing Tech Strategist | Verizon
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
2:00PM - 3:00PM

Selim Ayyildiz | Senior Specialist - Multicultural Marketing | Ally Financial
Stephanie Sayfie Aagaard | Collaborative Innovator General | Bal Harbour Shops
Beth Woodruff | Director - Enterprise Marketing | Ally Financial
Mayasa AlHejazi | Assistant Director Loyalty | Ooredoo Qatar
Ted Vasquez | GM Strategic Planning and Business Development | The Vitamin Shoppe
Elizabeth Gordon | Director - Partnership Development & Management | Wyndham Hotels & Resorts
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
3:15PM - 4:15PM

Victoria Dravneek | Senior Vice President | Bank of America
Sachin Shroff | VP of Loyalty CRM and Marketing Technology | Michaels
Susan LeBlanc | Director of Marketing | SCENE
Matt Moore | Vice President of Digital and Loyalty | Tim Hortons
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
3:15PM - 4:15PM

Chad Nikola | Director of Customer Retention | American Eagle Outfitters
Jay Hubbs | VP of Advertising - Marketing - Innovation and Analytics | Best Western Hotels & Resorts
Vanesa Jovanović | Marketing Manager | Galerija Belgrade
Kate Kasabian | Director | Wyndham Hotels & Resorts
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
4:30PM - 5:30PM

Jay Hubbs | VP of Advertising - Marketing - Innovation and Analytics | Best Western Hotels & Resorts
Brian Beller | Sales Program Manager | Otter Products - OtterBox + LifeProof
Jimmy Budnik | Vice President of CRM | Overstock
Brian Morrison | Director - Loyalty & CRM | Rexall Pharmacy Group Ltd.
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
4:30PM - 5:30PM

Joe Reske | Head of Shopper Marketing | 7-Eleven
Lindsay McCann | Director of Customer Loyalty and Marketing | New Seasons Market
Lisa Erickson | Sr. Director of CRM and Loyalty | Sleep Number
Cecilie Balfour | Senior Marketing Manager | TELUS
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
5:30PM - 6:30PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 10/26
7:30PM - 9:00PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
7:30AM - 8:30AM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
8:40AM - 8:45AM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
8:45AM - 9:45AM

Derek Whitworth | Managing Director - Marketing & Loyalty Optimization | Air Canada
Jason Scoggins | Director of Loyalty & CRM | Chipotle
Heny Gabay | VP FLX | Foot Locker
Ryan Mitchell | Director – Loyalty Marketing | Hertz
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
8:45AM - 9:45AM

Chad Nikola | Director of Customer Retention | American Eagle Outfitters
Tulsi Patel | Senior Brand Manager - Digital Strategy | Johnson & Johnson
Sachin Shroff | VP of Loyalty CRM and Marketing Technology | Michaels
Todd Miller | Director of Digital Marketing | Wawa
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
10:00AM - 11:00AM

Yaqub Baiani | Head of Consumer Digital Product & Design | 7-Eleven
Andy Rebhun | Vice President and Digital Officer | El Pollo Loco
Jason Sprawka | Global Director Customer Experience | Ford Motor Company
Newton Hoang | Director - Marketing & IT | 7 Leaves
Stephen Kinch | Director of Digital Technology | 7-Eleven
Glenn Baker | General Manager - Everyday Rewards | Woolworths
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
10:00AM - 11:00AM

Chad Nikola | Director of Customer Retention | American Eagle Outfitters
Matthew Heenan | Director of Caesars Rewards Financial Services | Caesars
Caitlin Pitblado | Manager of Digital Strategy | Tim Hortons
Erin Levzow | Vice President Marketing Technology | Del Taco
Melissa O'Neill | Director of NA eCommerce | Lenovo
Matt Moore | Vice President of Digital and Loyalty | Tim Hortons
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
11:15AM - 12:15PM

Matthew Heenan | Director of Caesars Rewards Financial Services | Caesars
Jason Sprawka | Global Director Customer Experience | Ford Motor Company
Gillian Scott | Loyalty Manager - Marketing | London Drugs
Erica Hood | Director - Global Loyalty | The North Face
Leah Girma | Director - Financial Partnerships | Wyndham Hotels & Resorts
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
11:15AM - 12:15PM

Yaqub Baiani | Head of Consumer Digital Product & Design | 7-Eleven
Meredith Dack | Senior Marketing Manager | Ally Financial
Christy Johnson | Vice President of Branding | Certified Angus Beef
Mary Riemer | Director of Customer Experience | Metrolink
Jimmy Budnik | Vice President of CRM | Overstock
Sabrina Davis | Senior Manager - Marketing and Digital Programs | Metrolink
Stephen Kinch | Director of Digital Technology | 7-Eleven
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
12:15PM - 1:00PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
1:10PM - 2:10PM

Jacqueline Howard | Sr. Director of Wealth Advisors Operations | Ally Financial
Christy Johnson | Vice President of Branding | Certified Angus Beef
Intesa Sanpaolo
Sean Weiss | Director of Loyalty Marketing & Analytics | Price Chopper Market 32
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
1:10PM - 2:10PM

Heny Gabay | VP FLX | Foot Locker
Julio Salazar | Director of Channel Marketing | LG Electronics U.S.A.
Karen Silveri | CX Manager - Premier Privileges & Luxury Standards | Lincoln
Sean Weiss | Director of Loyalty Marketing & Analytics | Price Chopper Market 32
Ebru Ak | CRM Program Manager | Shell
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
2:20PM - 3:00PM

John Giaquinto | Director of Loyalty | Hannaford Supermarkets
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
2:20PM - 3:00PM

Dennis Reardon | Head of Loyalty Solutions | Mastercard North America
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
3:00PM - 3:20PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
3:20PM - 4:00PM

Erin Levzow | Vice President of Marketing Technology | Del Taco Restaurants
Jillian Dimoff | Strategic Account Executive | Cheetah Digital
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
4:05PM - 4:45PM

Beth Woodruff | Director - Enterprise Marketing | Ally Financial
Derek Whitworth | Managing Director - Marketing & Loyalty Optimization | Air Canada
Lisa Erickson | Sr. Director of CRM and Loyalty | Sleep Number
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
4:45PM - 5:00PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
5:00PM - 5:45PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 10/27
6:00PM - 8:00PM

Emcee: Don Smith | Senior Managing Director and Strategy & Chief Analytics Officer | Brierley
Emcee: Mark Johnson | CEO | Loyalty360
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.