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Agenda

Loyalty360 Member Only Session/Event
Brand Attendee Only Session/Event
All Attendee Session/Event
Year 2021
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.

Greg Lemen | Director of Loyalty Partnerships | Shell
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.

Mark Johnson | CEO | Loyalty360
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.

Claudia Infante | Senior Vice-President of Revenue Strategy | Margaritaville
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.

Mark Johnson | CEO | Loyalty360
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object. [CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 09/19
1:20PM - 2:05PM

Elisabeth Keller | Chief Client Officer | Brierley
Jon Siegal | Senior Vice President of Sales | Cheetah Digital
Moderator: Mark Johnson | CEO | Loyalty360
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.

Dean Stott | Former British Special Forces Soldier - 2x World Record Setting Cyclist - Adventurer - Philanthropist - Author - Global Speaker
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 09/19
2:50PM - 3:15PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 09/19
3:15PM - 4:15PM

Christy Finezza | Corporate Director - Loyalty Marketing Operations | Caesars Entertainment
Indya Davis | Manager | Ally Financial
Jaime Morillo | Senior Manager Membership Retention | Adidas
John Sellers | Head of Rewards | Bank of America
Mostafa Boutajrit | Vice President of Loyalty Financial Services and Customer Assurance | Caesars Entertainment
Rich Long | Senior Manager – Global Loyalty and Customer Experience | McDonalds
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 09/19
3:15PM - 4:15PM

Janelle Price | Marketing Manager | TELUS
Kristina Parag | Associate Marketing Manager- 1PD Acquisition and Consumer Retention Strategy | Johnson & Johnson
Lisa Erickson | Sr. Director of CRM and Loyalty | Sleep Number
Tapan Vaidya | CEO of PJP Investments Group (Papa Johns United Arab Emirates/Saudi Arabia/Jordan & Iraq) | Papa John's
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 09/19
3:15PM - 4:15PM

Erin Levzow | Vice President of Marketing Technology | Del Taco
Janaki Talati | Director - Financial Partnerships | Wyndham Hotels & Resorts
Jason Scoggins | Senior Director Loyalty & CRM | Chipotle Mexican Grill
Jennifer Guibert | Senior Director of Guest Insights | European Wax Center
Kabir Sanwal | Manager - Marketing | SCENE+
Kylie Taylor | Associate Marketing Manager- CRM & Loyalty | Del Taco
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 09/19
3:15PM - 4:15PM

Indya Davis | Manager | Ally Financial
Janelle Price | Marketing Manager | TELUS
Karen Szarvas | Sr. Director of Customer Loyalty & Partnerships | The Vitamin Shoppe
Markus Sturm | SVP and Head of Digital - Loyalty & Consumer Goods | Tim Hortons
Matt Goldberg | Director of PRO Strategy and Loyalty | Floor & Decor 
Murilo Mello | Digital Product Manager | Tim Hortons
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 09/19
3:15PM - 4:15PM

Jennifer Wong | VP of Business Analytics | Aristocrat
Jennifer Wright | VP Marketing | Signia US
Marquita Ferguson | VP - Preferred Rewards for Business | Bank of America
Peggy Carrieres | Global Vice President Sales Enablement and Supplier Development | Avnet
Robert Wilson | Portfolio Development Manager | Aquatrols
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 09/19
4:30PM - 5:30PM

Amanda Dennis | Vice President of Digital Marketing | AMC Theatres
Anil Mansukhani | VP of Loyalty Marketing | MGM Resorts International
Ashley Smith | CRM/Loyalty Marketing Manager | Dave & Buster's
Lisa Erickson | Sr. Director of CRM and Loyalty | Sleep Number
Melanie Butler | Manager - Loyalty Strategy | Giant Food
Peter McDowell | Digital Product Manager | Dave & Buster's
Ryan Draude | Head of Loyalty & CRM | Giant Food
Traci Mason | Vice President of Brand Marketing | MGM Resorts International
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 09/19
4:30PM - 5:30PM

Ally Wallo | Senior Manager of Strategic Partnerships | Wyndham Hotels & Resorts
Elizabeth McNeil | Senior Manager - Partnerships | SCENE+
Matt Goldberg | Director of PRO Strategy and Loyalty | Floor & Decor 
Stephanie Paisley | Marketing Manager | SCENE+
Stephanie Sayfie Aagaard | Collaborative Innovator General | Bal Harbour Shops
Steve Wilhelmi | SVP - Sr. Digital Manager | Bank of America
SuAnn Carriero | Sr. Digital Director of Rewards | Bank of America
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 09/19
4:30PM - 5:30PM

Chelsea McGough | Loyalty Program Strategy Manager | Blue Buffalo
Dena Pizzutti | Sr. Marketing Manager - Personalization and Optimization | Wawa
Jason Adlman | Senior Manager - Customer Loyalty and Analytics | Hibbett | City Gear
Sara Costa | Experience Product Specialist | Blue Buffalo
Sarah Paik | Director of Ecommerce & Loyalty | Urban Outfitters
Yan Cote | US Consumer Offer Director | ExxonMobil
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 09/19
4:30PM - 5:30PM

Jason Scoggins | Senior Director Loyalty & CRM | Chipotle Mexican Grill
Kate O’Shaughnessy Jung | Senior Director - Loyalty & Customer Insights | Chico’s FAS
Márton Homola | Group-Level Head of Loyalty/Digital Channels & CRM | MOL Group
Megan Spaid | Manager - Consumer Loyalty & Advertising | Certified Angus Beef
Sydney Caminetsky | Product Manager | TELUS
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 09/19
4:30PM - 5:30PM

Christy Finezza | Corporate Director - Loyalty Marketing Operations | Caesars Entertainment
Dena Pizzutti | Sr. Marketing Manager - Personalization and Optimization | Wawa
Jaime Morillo | Senior Manager Membership Retention | Adidas
Jami Bond | Vice President of Franchise Development | Goodcents
Mayasa AlHejazi | Assistant Director Loyalty | Ooredoo Qatar
Mostafa Boutajrit | VP of Loyalty and Financial Services | Caesars Entertainment
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Monday, 09/19
5:30PM - 6:30PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
8:00AM - 8:45AM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
8:00AM - 8:45AM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
8:55AM - 9:10AM

Mark Johnson | CEO | Loyalty360
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
9:10AM - 10:10AM

Dean Stott | Former British Special Forces Soldier - 2x World Record Setting Cyclist - Adventurer - Philanthropist - Author - Global Speaker
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
10:20AM - 10:55AM

Lisa Erickson | Sr. Director of CRM and Loyalty | Sleep Number
Theo Holloway | Senior Director Loyalty and Customer Engagement | Best Western International
Troy Simms | US Retail Partnership Manager | ExxonMobil
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
10:55AM - 11:15AM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
11:15AM - 11:50AM

Dena Pizzutti | Sr. Marketing Manager - Personalization and Optimization | Wawa
Karen Szarvas | Sr. Director of Customer Loyalty & Partnerships | The Vitamin Shoppe
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
11:15AM - 11:50AM

Jennifer Hoth | Director of Global Loyalty Marketing & CRM | ASICS
Pam Erlichman | Chief Marketing Officer | Jebbit
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
11:15AM - 11:50AM

Erin Levzow | Vice President of Marketing Technology | Del Taco
Jon Siegal | Senior Vice President of Sales | Cheetah Digital
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
12:00PM - 12:40PM

Bill Schneider | VP Product Marketing | SheerID
Stephanie Borman | Vice President Global Marketing Communications | Molekule
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
12:00PM - 12:40PM

Emily Merkle | Partner - Analytics and Data Science | ICF Next
Sarah Pannacciulli | Director of CRM Strategy and Enablement | Wyndham Hotels and Resorts
Tom Madden | Managing Partner - Customer Loyalty and CRM | ICF Next
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
12:00PM - 12:40PM

Katie Cassidy | Senior Director of Strategic Consulting | Kobie Marketing
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
12:40PM - 1:40PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
1:45PM - 2:45PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
2:55PM - 3:30PM

Kate O’Shaughnessy Jung | Senior Director - Loyalty & Customer Insights | Chico’s FAS
Matt Goldberg | Director of PRO Strategy and Loyalty | Floor & Decor 
Moderator: Allie Ferguson | VP of Loyalty Solutions | Bakkt
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
3:40PM - 4:15PM

Ryan Draude | Adjunct Professor at Georgetown University and Head of Loyalty & CRM | Giant Food
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
4:25PM - 5:00PM

Don Smith | EVP and Chief Consulting Officer | Brierley
Eoghan Slye | SVP of Marketing | Hertz
Jennifer Guibert | Senior Director of Guest Insights | European Wax Center
Stephanie Sayfie Aagaard | Collaborative Innovator General | Bal Harbour Shops
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
5:00PM - 6:15PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Tuesday, 09/20
7:15PM - 9:00PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 09/21
8:45AM - 9:30AM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 09/21
9:10AM - 9:55AM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 09/21
10:00AM - 10:40AM

Stephanie Fernandez | Principal Loyalty Product Manager | Swiftly
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 09/21
10:00AM - 10:40AM

Emma Patterson | Senior Product Marketing Manager | Airship
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 09/21
10:00AM - 10:40AM

Richard Pistilli | Founder & CEO - Gambit | Loyalty Gaming
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 09/21
10:40AM - 10:55AM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 09/21
10:55AM - 11:30AM

Carrie Trotter | Vice President of Loyalty CRM and Partnerships | AMC Theatres
Wendy Culpepper | Chief Customer Officer | Kobie
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 09/21
11:35AM - 12:10PM

Matthew Seagrim | SVP | Scene+
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 09/21
12:10PM - 12:55PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 09/21
1:00PM - 1:55PM

Jake Olson | Professional Speaker - Athlete - Author - President of Engage
[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 09/21
2:00PM - 2:45PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.
Wednesday, 09/21
3:00PM - 5:00PM

[CMSAbstractTransformation.DataBind]: Object reference not set to an instance of an object.